[{"data":1,"prerenderedAt":548},["ShallowReactive",2],{"blog-article-en-automatisation-cuisine-restaurant-tendances":3,"blog-related-en-automatisation-cuisine-restaurant-tendances":534},{"id":4,"title":5,"body":6,"category":522,"categoryColor":523,"date":524,"description":12,"excerpt":525,"extension":526,"meta":527,"navigation":528,"path":529,"readTime":530,"seo":531,"stem":532,"__hash__":533},"blog\u002Fblog\u002Fen\u002Fautomatisation-cuisine-restaurant-tendances.md","Automation in the kitchen: where are we in 2025?",{"type":7,"value":8,"toc":516},"minimark",[9,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58,61,64,67,70,73,76,79,95,98,101,104,107,110,113,116,119,133,136,139,142,156,159,162,165,179,182,185,188,191,194,221,224,227,230,233,236,239,242,245,250,253,258,290,295,321,326,352,357,377,382,402,405,408,411,414,417,421,453,456,492,495,498,501,504,507,510,513],[10,11,12],"p",{},"Automation in the kitchen is no longer science fiction. Several technologies are already being deployed in French restaurants – not in all, but in enough for others to start questioning their future competitiveness. Here’s the overview.",[10,14,15],{},"What is already deployed in 2025",[10,17,18],{},"Automated beverage preparation",[10,20,21],{},"Programmable coffee machines, soft drink dispensers with glass bottles, robot-baristas for on-demand coffee: these technologies are mature and deployed in many chains.",[10,23,24],{},"Typical ROI: 6-18 months depending on volume.",[10,26,27],{},"Intelligent inventory tracking",[10,29,30],{},"Software that cross-references sales in real-time with recipes to calculate stock levels. Automatic alerts when an ingredient falls below a threshold.",[10,32,33],{},"Available solutions: Apicbase, MarketMan, Foodzilla. Price: €100-€300 per month depending on modules.",[10,35,36],{},"Automated preparation for certain formats",[10,38,39],{},"Robots for pizza (Picnic Pizza), automatic french fry machines (Miso Robotics), cutting robots: these machines exist and are deployed in some chains.",[10,41,42],{},"Investment: 50-200k € depending on the machines. Relevant for very high volumes.",[10,44,45],{},"Predictive maintenance",[10,47,48],{},"Sensors on refrigerators, ovens, and hoods that detect anomalies before failure. Reduces critical failures in service.",[10,50,51],{},"What is projected for 2026-2027?",[10,53,54],{},"Generative AI for reviews and marketing",[10,56,57],{},"Models that automatically generate SEO\u002Fconversion-optimized dish descriptions from a single photo. Tools that respond to customer reviews in a personalized way at scale.",[10,59,60],{},"Suggested menu data-driven",[10,62,63],{},"AI that cross-analyzes your sales data with local trends and recommends map updates. Still in its early stages but developing rapidly.",[10,65,66],{},"Voicebot for phone order taking",[10,68,69],{},"AI voice assistant that handles phone orders, records them in the POS, and manages frequently asked questions. Being tested in several large chains in 2025.",[10,71,72],{},"Vision computer vision for quality",[10,74,75],{},"Cameras that analyze the appearance of dishes coming out of the kitchen and alert if the presentation is not compliant. Still experimental.",[10,77,78],{},"What will remain human?",[80,81,82,86,89,92],"ul",{},[83,84,85],"li",{},"La capacité d'aimer.",[83,87,88],{},"La capacité de créer.",[83,90,91],{},"La capacité de se souvenir.",[83,93,94],{},"La capacité de pardonner.",[10,96,97],{},"Ces qualités sont essentielles à notre humanité. Elles nous distinguent des machines et nous permettent de donner un sens à notre existence.",[10,99,100],{},"Despite technological development:",[10,102,103],{},"Culinary creativity: inventing new dishes, adjusting a recipe instinctively, and pairing flavors – it’s always human.",[10,105,106],{},"Personalized service\nRecognizing a regular customer, adapting the service to the mood of a group, handling a dissatisfied customer: the human touch remains irreplaceable.",[10,108,109],{},"Strategic decisions\nChoice of positioning, supplier selection, recruitment, store vision: the domain of the leader, not the algorithm.",[10,111,112],{},"How to position yourself today",[10,114,115],{},"Level 1: Back-office digitalization",[10,117,118],{},"If you haven't yet been equipped:",[80,120,121,124,127,130],{},[83,122,123],{},"Modern cloud POS",[83,125,126],{},"Electronic inventory management (at least manual)",[83,128,129],{},"Consolidated reporting",[83,131,132],{},"Team collaborative tool",[10,134,135],{},"It's the bare minimum in 2025.",[10,137,138],{},"Level 2: flow optimization",[10,140,141],{},"For those already equipped:",[80,143,144,147,150,153],{},[83,145,146],{},"KDS in the kitchen",[83,148,149],{},"Delivery aggregator (Pepprio)",[83,151,152],{},"QR code at table",[83,154,155],{},"Digital loyalty module",[10,157,158],{},"That’s what will differentiate good managers in 2025.",[10,160,161],{},"Level 3: Selective Automation",[10,163,164],{},"For ambitious groups:",[80,166,167,170,173,176],{},[83,168,169],{},"AI for menu suggestions and dynamic pricing",[83,171,172],{},"Automation of repetitive tasks (drinks, fries, etc.)",[83,174,175],{},"Voicebot for telephony",[83,177,178],{},"AI vision for quality",[10,180,181],{},"Heavier investments, longer ROI, but a competitive position being built.",[10,183,184],{},"The trap of over-automation",[10,186,187],{},"La sur-automatisation est un piège courant dans de nombreuses entreprises. Elle se manifeste lorsque l'on automatise des tâches qui, bien que répétitives, nécessitent une certaine forme de jugement, de créativité ou d'interaction humaine.  Cela peut conduire à une perte d'efficacité, à une diminution de la qualité du travail et, surtout, à une démotivation des employés.",[10,189,190],{},"L'automatisation est, bien sûr, un outil puissant et précieux.  Cependant, il est crucial de la déployer de manière stratégique et réfléchie.  Il ne s'agit pas de tout automatiser, mais de se concentrer sur les tâches les plus répétitives et chronophages, celles qui peuvent réellement libérer du temps pour les employés afin qu'ils puissent se concentrer sur des activités à plus forte valeur ajoutée.",[10,192,193],{},"Voici quelques signes qui peuvent indiquer que vous êtes tombés dans le piège de la sur-automatisation :",[80,195,196,203,209,215],{},[83,197,198,202],{},[199,200,201],"strong",{},"Une baisse de la qualité du travail :"," Les automatisations mal conçues ou mal implémentées peuvent entraîner des erreurs et une baisse de la qualité.",[83,204,205,208],{},[199,206,207],{},"Une démotivation des employés :","  Lorsque les employés se sentent dévalorisés ou remplacés par des machines, leur motivation peut en souffrir.",[83,210,211,214],{},[199,212,213],{},"Une perte de flexibilité :","  Une automatisation excessive peut rendre l'entreprise moins adaptable aux changements et aux imprévus.",[83,216,217,220],{},[199,218,219],{},"Un manque d'innovation :","  Si l'on se concentre uniquement sur l'automatisation, on peut négliger l'innovation et le développement de nouvelles idées.",[10,222,223],{},"Pour éviter ce piège, il est essentiel de prendre le temps d'analyser les processus, de comprendre les besoins des employés et de mettre en place une stratégie d'automatisation adaptée à la culture et aux objectifs de l'entreprise.  Il faut également veiller à ce que les employés soient formés et accompagnés dans cette transition.",[10,225,226],{},"Not all automations are relevant. Some pitfalls:",[10,228,229],{},"Invest before having the volumes.",[10,231,232],{},"A pizza robot is relevant for 200 pizzas\u002Fday, not 30. Calculate your profitability threshold before investing.",[10,234,235],{},"Automate what defines your identity.",[10,237,238],{},"If your signature key does your job, don't replace it with a robot. You would lose your differentiation.",[10,240,241],{},"To believe that we replace humans",[10,243,244],{},"Automation frees up human time for higher-value tasks – not to close jobs. Bad reasoning is costly in terms of service quality.",[246,247,249],"h2",{"id":248},"automation-kpis","Automation KPIs",[10,251,252],{},"Here's a breakdown of key performance indicators (KPIs) for automation initiatives, categorized for clarity:",[10,254,255],{},[199,256,257],{},"I. Efficiency & Productivity",[80,259,260,266,272,278,284],{},[83,261,262,265],{},[199,263,264],{},"Process Automation Rate:"," Percentage of processes fully automated. (Target: 70% within 3 years)",[83,267,268,271],{},[199,269,270],{},"Task Completion Time:"," Reduction in time to complete tasks after automation. (Target: 20% reduction)",[83,273,274,277],{},[199,275,276],{},"Error Rate:"," Decrease in errors post-automation. (Target: 50% reduction)",[83,279,280,283],{},[199,281,282],{},"Throughput:"," Increased volume of work processed per unit of time. (Target: 15% increase)",[83,285,286,289],{},[199,287,288],{},"Cycle Time:"," Reduction in the time it takes to complete a process from start to finish. (Target: 10% reduction)",[10,291,292],{},[199,293,294],{},"II. Cost Reduction",[80,296,297,303,309,315],{},[83,298,299,302],{},[199,300,301],{},"Labor Cost Savings:"," Total savings in labor costs due to automation. (Target: $50,000 annually)",[83,304,305,308],{},[199,306,307],{},"Operational Cost Reduction:"," Reduction in overall operational costs (e.g., materials, energy). (Target: 10% reduction)",[83,310,311,314],{},[199,312,313],{},"Cost per Transaction:"," Decrease in the cost associated with each transaction processed. (Target: 8% reduction)",[83,316,317,320],{},[199,318,319],{},"Return on Investment (ROI):","  Calculated return on investment for automation projects. (Target: 200% within 5 years)",[10,322,323],{},[199,324,325],{},"III. Customer Experience",[80,327,328,334,340,346],{},[83,329,330,333],{},[199,331,332],{},"Customer Satisfaction (CSAT):"," Measured through surveys, reflecting improved service. (Target: Increase CSAT score by 10%)",[83,335,336,339],{},[199,337,338],{},"Net Promoter Score (NPS):","  Tracking customer loyalty and advocacy. (Target: Increase NPS by 5 points)",[83,341,342,345],{},[199,343,344],{},"Resolution Time:"," Reduction in the time it takes to resolve customer issues. (Target: 30% reduction)",[83,347,348,351],{},[199,349,350],{},"First Contact Resolution (FCR):"," Percentage of issues resolved during the first interaction. (Target: 90%)",[10,353,354],{},[199,355,356],{},"IV. System Performance",[80,358,359,365,371],{},[83,360,361,364],{},[199,362,363],{},"Uptime:"," Percentage of time automation systems are operational. (Target: 99.9%)",[83,366,367,370],{},[199,368,369],{},"System Response Time:"," Speed at which automation systems respond to requests. (Target: \u003C 2 seconds)",[83,372,373,376],{},[199,374,375],{},"Scalability:"," Ability of the automation system to handle increasing workloads. (Measured through load testing)",[10,378,379],{},[199,380,381],{},"V.  Innovation & Strategic Alignment",[80,383,384,390,396],{},[83,385,386,389],{},[199,387,388],{},"Number of Automated Processes:"," Tracking the growth of the automated process portfolio. (Target: Increase by 20% annually)",[83,391,392,395],{},[199,393,394],{},"Strategic Alignment Score:"," Assessing how well automation initiatives support overall business strategy. (Measured through stakeholder feedback)",[83,397,398,401],{},[199,399,400],{},"Employee Satisfaction (related to automation):"," Gauging employee sentiment regarding automation implementation. (Target: Maintain a positive score)",[403,404],"hr",{},[10,406,407],{},"Note: These targets are examples and should be adjusted based on specific organizational goals and circumstances. Regular monitoring and analysis of these KPIs are crucial for optimizing automation strategies.",[10,409,410],{},"To assess the relevance of automation, follow:",[10,412,413],{},"Total Cost: purchase + maintenance + training + depreciation\nOperational Gains: time saved, errors avoided\nQuality Impact: improvement or degradation of customer perception\nEffect on Margin: before \u002F after the investment",[10,415,416],{},"If all these indicators are positive, automation is relevant. Otherwise, rethink.",[246,418,420],{"id":419},"tools-to-prioritize","Tools to Prioritize",[80,422,423,429,435,441,447],{},[83,424,425,428],{},[199,426,427],{},"Google Sheets:"," For data analysis and reporting.",[83,430,431,434],{},[199,432,433],{},"Google Docs:"," For collaborative document creation and editing.",[83,436,437,440],{},[199,438,439],{},"Trello:"," For project management and task tracking.",[83,442,443,446],{},[199,444,445],{},"Slack:"," For team communication.",[83,448,449,452],{},[199,450,451],{},"Asana:"," Another option for project management.",[10,454,455],{},"For a mid-sized restaurant that wants to digitalize gradually, the optimal priority order:",[457,458,459,465,471,476,482,487],"ol",{},[83,460,461,464],{},[199,462,463],{},"Modern cloud"," (if not already in place)",[83,466,467,470],{},[199,468,469],{},"Delivery aggregator"," (Pepprio) if delivery",[83,472,473,475],{},[199,474,146],{}," for production flow",[83,477,478,481],{},[199,479,480],{},"Online ordering module"," for click & collect",[83,483,484],{},[199,485,486],{},"Semi-automated inventory management",[83,488,489,491],{},[199,490,152],{}," if dine-in service",[10,493,494],{},"This progression respects profitability thresholds and builds a coherent stack.",[10,496,497],{},"Voici la conclusion :",[10,499,500],{},"Il est important de noter que la recherche sur les effets de l'IA sur le marché du travail est encore à ses débuts. Cependant, les premières indications suggèrent que l'IA aura un impact significatif, avec des gains de productivité potentiels mais aussi des risques de suppression d'emplois.",[10,502,503],{},"Il est crucial de se préparer à ces changements en investissant dans la formation et la requalification des travailleurs. Les compétences en matière de pensée critique, de résolution de problèmes et de créativité seront particulièrement importantes.",[10,505,506],{},"De plus, il est nécessaire de repenser les modèles économiques et sociaux pour garantir une répartition plus équitable des bénéfices de l'IA. Cela pourrait inclure des mesures telles que le revenu de base universel ou des politiques de taxation des robots.",[10,508,509],{},"Enfin, une collaboration étroite entre les gouvernements, les entreprises et les chercheurs est essentielle pour naviguer dans cette transition et maximiser les avantages de l'IA tout en minimisant ses risques.",[10,511,512],{},"Automation in the kitchen is neither a threat nor an obligation—it’s a strategic lever to be wielded with discernment. Restaurants that succeed in the long run are those that use technology to free up human time in service of the customer experience, not to replace that experience.",[10,514,515],{},"Pepprio aligns with this philosophy: automate what needs to be automated (multi-platform management, menu synchronization, reporting) to free up your time for what deserves your human attention – product quality and customer relations.",{"title":517,"searchDepth":518,"depth":518,"links":519},"",2,[520,521],{"id":248,"depth":518,"text":249},{"id":419,"depth":518,"text":420},"Strategy","is-danger","2025-02-28",null,"md",{},true,"\u002Fblog\u002Fen\u002Fautomatisation-cuisine-restaurant-tendances","6 min",{"title":5,"description":12},"blog\u002Fen\u002Fautomatisation-cuisine-restaurant-tendances","QxxA5tkj92GVq1NLNf9_LNcQOrFgLHi7-2gA7nTBuPQ",[535,540,544],{"path":536,"title":537,"excerpt":525,"category":522,"categoryColor":523,"date":538,"readTime":539},"\u002Fblog\u002Fen\u002Fchecklist-ouverture-restaurant-livraison","Opening your restaurant for delivery: a complete checklist to get off to a good start","2025-04-02","8 min",{"path":541,"title":542,"excerpt":525,"category":522,"categoryColor":523,"date":543,"readTime":530},"\u002Fblog\u002Fen\u002Fclick-collect-restaurant-developer","Click & Collect for restaurants: why it’s the most profitable channel","2025-06-15",{"path":545,"title":546,"excerpt":525,"category":522,"categoryColor":523,"date":547,"readTime":530},"\u002Fblog\u002Fen\u002Fconcept-virtuel-marque-livraison","Virtual concepts and brands delivery: creating multiple offers in a single kitchen","2024-10-28",1779579810902]