[{"data":1,"prerenderedAt":832},["ShallowReactive",2],{"blog-article-en-qr-code-table-commande-restaurant":3,"blog-related-en-qr-code-table-commande-restaurant":817},{"id":4,"title":5,"body":6,"category":805,"categoryColor":806,"date":807,"description":12,"excerpt":808,"extension":809,"meta":810,"navigation":811,"path":812,"readTime":813,"seo":814,"stem":815,"__hash__":816},"blog\u002Fblog\u002Fen\u002Fqr-code-table-commande-restaurant.md","QR code at the table: the digital order that transforms the restaurant service",{"type":7,"value":8,"toc":798},"minimark",[9,13,16,19,60,71,74,77,98,101,133,136,139,150,153,156,159,162,165,170,200,203,206,209,212,215,218,221,225,228,260,263,266,269,272,275,278,281,284,287,291,294,299,337,342,362,367,387,392,412,417,431,436,469,472,475,478,481,484,487,490,493,537,540,543,546,549,552,555,558,561,564,660,663,666,722,754,757,760,786,789,792,795],[10,11,12],"p",{},"Table ordering via QR code is no longer an exception. More and more restaurants are adopting it – not as a trend but because the operational and financial benefits are real. Here's what you need to know before getting started.",[10,14,15],{},"The principle in practice",[10,17,18],{},"Voici les étapes clés pour mettre en œuvre ce principe :",[20,21,22,30,36,42,48,54],"ol",{},[23,24,25,29],"li",{},[26,27,28],"strong",{},"Définir clairement les objectifs :","  Qu'espérez-vous accomplir ? Soyez précis et mesurable.",[23,31,32,35],{},[26,33,34],{},"Identifier les ressources nécessaires :","  Quels sont les outils, le temps, le personnel et le budget dont vous avez besoin ?",[23,37,38,41],{},[26,39,40],{},"Établir un plan d'action :","  Décomposez les objectifs en tâches plus petites et assignez-leur des échéances.",[23,43,44,47],{},[26,45,46],{},"Mettre en œuvre le plan :","  Agissez !  Soyez proactif et adaptez-vous aux imprévus.",[23,49,50,53],{},[26,51,52],{},"Suivre les progrès :","  Mesurez régulièrement vos résultats et comparez-les à vos objectifs initiaux.",[23,55,56,59],{},[26,57,58],{},"Ajuster le plan si nécessaire :","  Si les choses ne fonctionnent pas comme prévu, n'ayez pas peur de modifier votre approche.",[10,61,62,63,66,67,70],{},"N'oubliez pas que la clé du succès réside dans la ",[26,64,65],{},"persévérance"," et la ",[26,68,69],{},"flexibilité",".",[10,72,73],{},"A unique QR code per table. The client scans it with their smartphone, accesses the digital menu, chooses their dishes, and orders directly. The bill arrives in the kitchen without a server. Payment can be made at the end via the same phone.",[10,75,76],{},"Variations:",[78,79,80,86,92],"ul",{},[23,81,82,85],{},[26,83,84],{},"Order only"," : the customer orders but pays at the end of the service to a server",[23,87,88,91],{},[26,89,90],{},"Order + payment"," : everything is integrated, the server only handles the delivery of the dish",[23,93,94,97],{},[26,95,96],{},"Mixed mode"," : the server remains involved for advice or drinks",[10,99,100],{},"Operational benefits",[78,102,103,109,115,121,127],{},[23,104,105,108],{},[26,106,107],{},"Réduction des coûts:"," Optimisation des processus et rationalisation des opérations.",[23,110,111,114],{},[26,112,113],{},"Amélioration de l'efficacité:"," Augmentation de la productivité et diminution des délais.",[23,116,117,120],{},[26,118,119],{},"Augmentation de la qualité:"," Contrôle qualité renforcé et réduction des erreurs.",[23,122,123,126],{},[26,124,125],{},"Meilleure gestion des risques:"," Identification et atténuation des risques opérationnels.",[23,128,129,132],{},[26,130,131],{},"Flexibilité accrue:"," Capacité à s'adapter rapidement aux changements du marché.",[10,134,135],{},"Reducing wasted time",[10,137,138],{},"Without a QR code, a server averages:",[78,140,141,144,147],{},[23,142,143],{},"3-5 minutes per table for ordering",[23,145,146],{},"2-3 minutes for bringing the bill",[23,148,149],{},"2-3 minutes for handling payment",[10,151,152],{},"On 30 tables\u002Fservices, this represents 4-6 hours of cumulative server time. This can partly be redeployed to the service itself (customer experience quality) or to other tasks.",[10,154,155],{},"Increased productivity",[10,157,158],{},"With the same team, you can manage more tables. Or with less team, you manage the same number. Direct savings on labor costs or improved service capacity.",[10,160,161],{},"Reduction of errors",[10,163,164],{},"Order errors disappear: the customer orders exactly what they want, without an intermediary. No more \"I asked for it without pickles.\"",[166,167,169],"h2",{"id":168},"business-benefits","Business Benefits",[78,171,172,178,183,188,194],{},[23,173,174,177],{},[26,175,176],{},"Augmentation des revenus:","  Increase revenue.",[23,179,180,182],{},[26,181,107],{}," Reduce costs.",[23,184,185,187],{},[26,186,113],{}," Improve efficiency.",[23,189,190,193],{},[26,191,192],{},"Renforcement de la marque:"," Strengthen brand.",[23,195,196,199],{},[26,197,198],{},"Meilleure satisfaction client:"," Better customer satisfaction.",[10,201,202],{},"Increasing the average ticket",[10,204,205],{},"Several studies show a 15-30% increase in the average basket with digital ordering via QR code. Why?",[10,207,208],{},"No social pressure: the customer orders what they want without being judged by the server\nVisual suggestions: photos that make you want to add a dessert or drink\nAlgorithmic recommendations: \"Those who ordered this dish also added…\"\n24\u002F7 availability: the customer can add an order even if all servers are busy",[10,210,211],{},"Client data",[10,213,214],{},"With each digital transaction, you collect data: preferences, average basket, frequency. This data feeds your loyalty program and your marketing.",[10,216,217],{},"Facilities Review",[10,219,220],{},"At the end of the meal, a direct link to Google Reviews or TripAdvisor encourages diners to leave a review. Restaurants that adopt this flow multiply their volume of reviews by 3 to 5.",[166,222,224],{"id":223},"traps-to-avoid","Traps to Avoid",[10,226,227],{},"Here are some common pitfalls to watch out for when starting a new project:",[78,229,230,236,242,248,254],{},[23,231,232,235],{},[26,233,234],{},"Lack of a clear vision:"," Without a well-defined goal, it's easy to lose focus and direction.",[23,237,238,241],{},[26,239,240],{},"Scope creep:"," Allowing the project's requirements to expand uncontrollably can lead to delays and budget overruns.",[23,243,244,247],{},[26,245,246],{},"Poor communication:","  Misunderstandings and lack of transparency can damage team morale and hinder progress.",[23,249,250,253],{},[26,251,252],{},"Insufficient planning:","  Failing to adequately plan resources, timelines, and potential risks can derail the project.",[23,255,256,259],{},[26,257,258],{},"Ignoring feedback:","  Dismissing valuable input from stakeholders can result in a product that doesn't meet their needs.",[10,261,262],{},"It's crucial to proactively address these potential issues to increase the likelihood of a successful outcome.",[10,264,265],{},"No replacement tablet.",[10,267,268],{},"Not all customers have a smartphone, or may not want to use one. Maintain the option to order from a server if needed.",[10,270,271],{},"Poor connectivity.",[10,273,274],{},"If your Wi-Fi is unstable or if the 4G is slow in your establishment, the experience becomes frustrating. Invest in connectivity before the QR code.",[10,276,277],{},"Bad UX",[10,279,280],{},"A digital order that takes 5 minutes to load or crashes mid-order degrades the user experience. Choose a proven and tested solution.",[10,282,283],{},"The disappearance of human relations",[10,285,286],{},"If your clients also come for the human connection, be careful not to robotize everything. The server should remain present for advice, welcome, and a personal touch.",[166,288,290],{"id":289},"how-to-choose-your-table-qr-code-tool","How to Choose Your Table QR Code Tool",[10,292,293],{},"Here's a breakdown of the key factors to consider when selecting a QR code tool for your table service:",[10,295,296],{},[26,297,298],{},"1. Functionality:",[78,300,301,307,313,319,325,331],{},[23,302,303,306],{},[26,304,305],{},"Menu Display:"," Does the tool allow you to easily upload and update your menu, including prices, descriptions, and images?",[23,308,309,312],{},[26,310,311],{},"Order Taking:"," Can customers place orders directly through the QR code, either by selecting items from a menu or by typing in their choices?",[23,314,315,318],{},[26,316,317],{},"Payment Integration:"," Does it integrate with payment gateways like Stripe, PayPal, or Square?",[23,320,321,324],{},[26,322,323],{},"Table Management:"," Can you assign QR codes to specific tables for easy order tracking?",[23,326,327,330],{},[26,328,329],{},"Offline Mode:","  Is there an offline mode in case of internet outages? (Crucial for restaurants!)",[23,332,333,336],{},[26,334,335],{},"Reporting & Analytics:"," Does it provide data on popular items, order volume, and customer preferences?",[10,338,339],{},[26,340,341],{},"2. User Experience (UX):",[78,343,344,350,356],{},[23,345,346,349],{},[26,347,348],{},"Mobile-Friendly Design:"," Is the QR code interface easy to navigate on smartphones and tablets?",[23,351,352,355],{},[26,353,354],{},"Intuitive Interface:"," Is it simple for both staff and customers to use?",[23,357,358,361],{},[26,359,360],{},"Customization:"," Can you customize the QR code design to match your restaurant's branding?",[10,363,364],{},[26,365,366],{},"3. Cost & Pricing:",[78,368,369,375,381],{},[23,370,371,374],{},[26,372,373],{},"Subscription Fees:"," What are the monthly or annual subscription costs?",[23,376,377,380],{},[26,378,379],{},"Transaction Fees:"," Are there any transaction fees per order?",[23,382,383,386],{},[26,384,385],{},"Setup Fees:"," Are there any initial setup fees?",[10,388,389],{},[26,390,391],{},"4. Support & Reliability:",[78,393,394,400,406],{},[23,395,396,399],{},[26,397,398],{},"Customer Support:"," What type of customer support is offered (e.g., email, phone, chat)?",[23,401,402,405],{},[26,403,404],{},"Uptime Guarantee:"," Does the provider offer an uptime guarantee?",[23,407,408,411],{},[26,409,410],{},"Security:","  What security measures are in place to protect customer data?",[10,413,414],{},[26,415,416],{},"5. Integrations:",[78,418,419,425],{},[23,420,421,424],{},[26,422,423],{},"POS Systems:"," Does it integrate with your existing Point of Sale (POS) system?",[23,426,427,430],{},[26,428,429],{},"Kitchen Display Systems (KDS):"," Can it integrate with your KDS for efficient order management?",[10,432,433],{},[26,434,435],{},"Popular Table QR Code Tools:",[78,437,438,447,454,461],{},[23,439,440],{},[441,442,446],"a",{"href":443,"rel":444},"https:\u002F\u002Fwww.touchtable.com\u002F",[445],"nofollow","TouchTable",[23,448,449],{},[441,450,453],{"href":451,"rel":452},"https:\u002F\u002Fwww.qrta.st\u002F",[445],"QRtastic",[23,455,456],{},[441,457,460],{"href":458,"rel":459},"https:\u002F\u002Forderably.com\u002F",[445],"Orderably",[23,462,463,468],{},[441,464,467],{"href":465,"rel":466},"https:\u002F\u002Fsquareup.com\u002Ftable-ordering",[445],"Square Table Ordering"," (if you use Square)",[10,470,471],{},"Integrated option to your POS",[10,473,474],{},"Zelty, Innovorder, Lightspeed, Cashpad, Popina typically offer an integrated QR code module.",[10,476,477],{},"Advantages: native integration, no double entry, unified management of room orders \u002F digital.",[10,479,480],{},"Specialized option",[10,482,483],{},"Sunday, MenuOnline, Tabesto, Sevana: specialized solutions with advanced features (table payment, tip facilitation).",[10,485,486],{},"Advantages: features often more developed in the digital customer experience.",[10,488,489],{},"Cost: commission per order (1-3%) plus a fixed subscription.",[10,491,492],{},"Here's a breakdown of the key elements of a good table QR code:",[78,494,495,501,507,513,519,525,531],{},[23,496,497,500],{},[26,498,499],{},"Clarté du contenu:"," The content displayed must be clear and easy to understand. Avoid complex information or lengthy text.",[23,502,503,506],{},[26,504,505],{},"Taille appropriée:"," The QR code should be large enough to be easily scanned from a reasonable distance (at least 20-30 cm).",[23,508,509,512],{},[26,510,511],{},"Contraste élevé:"," Ensure a high contrast between the QR code and the background. Dark code on a light background is ideal.",[23,514,515,518],{},[26,516,517],{},"Éviter les motifs complexes:"," Avoid placing the QR code on backgrounds with complex patterns or textures that could interfere with scanning.",[23,520,521,524],{},[26,522,523],{},"Testez avant de diffuser:"," Always test the QR code with multiple devices and QR code readers to ensure it works correctly.",[23,526,527,530],{},[26,528,529],{},"Mise en page soignée:"," Integrate the QR code seamlessly into the table design, avoiding awkward placement or visual clutter.",[23,532,533,536],{},[26,534,535],{},"Informations complémentaires (optionnel):"," Consider adding a brief, clear explanation of what the QR code leads to (e.g., \"Scan for the menu,\" \"Order online\").",[10,538,539],{},"Visual and appetizing menu",[10,541,542],{},"Photos for each dish, persuasive descriptions, highlighting specialties.",[10,544,545],{},"Filters and customizations",[10,547,548],{},"Vegetarian \u002F vegan \u002F gluten-free \u002F lactose-free filters. Dish customization (cooking, options).",[10,550,551],{},"Integrated payment",[10,553,554],{},"Credit card, Apple Pay, Google Pay. Option to tip with preset amounts.",[10,556,557],{},"Multi-langue",[10,559,560],{},"If you are in a tourist area, the multilingual version is essential.",[10,562,563],{},"Here's a typical deployment process:",[20,565,566,585,601,617,636,642,648,654],{},[23,567,568,571],{},[26,569,570],{},"Préparation:",[78,572,573,576,579,582],{},[23,574,575],{},"Définir les objectifs du déploiement.",[23,577,578],{},"Identifier les ressources nécessaires (matériel, logiciels, personnel).",[23,580,581],{},"Établir un plan de communication.",[23,583,584],{},"Préparer l'environnement de test.",[23,586,587,590],{},[26,588,589],{},"Test:",[78,591,592,595,598],{},[23,593,594],{},"Effectuer des tests unitaires, d'intégration et système.",[23,596,597],{},"Identifier et corriger les bugs.",[23,599,600],{},"Valider la conformité aux exigences.",[23,602,603,606],{},[26,604,605],{},"Déploiement:",[78,607,608,611,614],{},[23,609,610],{},"Choisir la méthode de déploiement (par exemple, déploiement progressif, déploiement en bleu\u002Fvert).",[23,612,613],{},"Mettre en œuvre le plan de déploiement.",[23,615,616],{},"Surveiller attentivement le processus.",[23,618,619,622],{},[26,620,621],{},"Post-déploiement:",[78,623,624,627,630,633],{},[23,625,626],{},"Effectuer des tests de performance et de sécurité.",[23,628,629],{},"Fournir une formation aux utilisateurs.",[23,631,632],{},"Assurer un support technique.",[23,634,635],{},"Recueillir les commentaires des utilisateurs.",[23,637,638,641],{},[26,639,640],{},"Phase 1 (Week 1)",": solution selection, menu configuration, POS integration",[23,643,644,647],{},[26,645,646],{},"Phase 2 (Week 2)",": team training, dry runs with only a few tables",[23,649,650,653],{},[26,651,652],{},"Phase 3 (Week 3)",": rollout across all tables with a dedicated server for customer support",[23,655,656,659],{},[26,657,658],{},"Phase 4 (Week 4)",": adjustments based on feedback, photo and description optimization",[10,661,662],{},"It takes 1 month of onboarding for a smooth adoption.",[10,664,665],{},"Here are the indicators to follow:",[78,667,668,674,680,686,692,698,704,710,716],{},[23,669,670,673],{},[26,671,672],{},"Taux de conversion:"," Mesurer le pourcentage de visiteurs qui effectuent un achat.",[23,675,676,679],{},[26,677,678],{},"Coût d'acquisition client (CAC):"," Calculer le coût total pour acquérir un nouveau client.",[23,681,682,685],{},[26,683,684],{},"Valeur à vie du client (LTV):"," Estimer le revenu total qu'un client générera au cours de sa relation avec l'entreprise.",[23,687,688,691],{},[26,689,690],{},"Taux de rebond:"," Identifier le pourcentage de visiteurs qui quittent le site web après avoir consulté une seule page.",[23,693,694,697],{},[26,695,696],{},"Temps passé sur le site:"," Analyser la durée moyenne des visites sur le site web.",[23,699,700,703],{},[26,701,702],{},"Taux de clics (CTR):"," Mesurer le pourcentage de personnes qui cliquent sur un lien ou une publicité.",[23,705,706,709],{},[26,707,708],{},"Taux d'ouverture des emails:"," Suivre le pourcentage d'emails qui sont ouverts par les destinataires.",[23,711,712,715],{},[26,713,714],{},"Taux de clics des emails (CTOR):"," Mesurer le pourcentage de personnes qui cliquent sur un lien dans un email.",[23,717,718,721],{},[26,719,720],{},"Satisfaction client:"," Évaluer le niveau de satisfaction des clients par le biais de sondages et de commentaires.",[78,723,724,730,736,742,748],{},[23,725,726,729],{},[26,727,728],{},"Adoption rate",": % of tables using the QR code",[23,731,732,735],{},[26,733,734],{},"Average ticket",": before vs. after adoption",[23,737,738,741],{},[26,739,740],{},"Service time",": average duration of a table",[23,743,744,747],{},[26,745,746],{},"Tip rate",": rate and amount of tips (often increasing with digitalization)",[23,749,750,753],{},[26,751,752],{},"Customer reviews",": volume and average rating",[10,755,756],{},"Voici la conclusion :",[10,758,759],{},"Il est important de noter que la situation est complexe et qu'il n'y a pas de solution simple. Cependant, en mettant en œuvre les mesures suivantes, nous pouvons faire des progrès significatifs :",[78,761,762,768,774,780],{},[23,763,764,767],{},[26,765,766],{},"Améliorer la communication :"," Assurer une communication claire et transparente entre toutes les parties prenantes.",[23,769,770,773],{},[26,771,772],{},"Renforcer la collaboration :"," Encourager la collaboration et le partage d'informations entre les différents départements et organisations.",[23,775,776,779],{},[26,777,778],{},"Investir dans la formation :"," Offrir des opportunités de formation et de développement professionnel pour améliorer les compétences et les connaissances.",[23,781,782,785],{},[26,783,784],{},"Promouvoir l'innovation :"," Encourager l'innovation et la recherche de nouvelles solutions.",[10,787,788],{},"Nous devons également rester flexibles et adaptables, et être prêts à ajuster notre approche en fonction des circonstances changeantes.  Le succès dépendra de notre engagement collectif et de notre volonté de travailler ensemble pour atteindre nos objectifs.  N'oubliez pas que chaque petit pas compte.",[10,790,791],{},"The table QR code is one of the most profitable evolutions of modern restaurant service. When properly implemented, it simultaneously improves the customer experience, team productivity, and average ticket.",[10,793,794],{},"The investment is modest (50-150 €\u002Fmonth depending on the solution), the adoption takes 4-6 weeks, and the ROI is visible in less than 3 months.",[10,796,797],{},"Pepprio focuses on delivery, but integrates with leading table QR code solutions to give you a unified view of all your ordering channels – from in-table QR codes to Uber Eats.",{"title":799,"searchDepth":800,"depth":800,"links":801},"",2,[802,803,804],{"id":168,"depth":800,"text":169},{"id":223,"depth":800,"text":224},{"id":289,"depth":800,"text":290},"Point of Sale Software","is-info","2025-05-28",null,"md",{},true,"\u002Fblog\u002Fen\u002Fqr-code-table-commande-restaurant","5 min",{"title":5,"description":12},"blog\u002Fen\u002Fqr-code-table-commande-restaurant","WBmcS_ED3yOhsRaj-JidmTyz5lJyk-sZys2sD9QVfHo",[818,823,827],{"path":819,"title":820,"excerpt":808,"category":805,"categoryColor":806,"date":821,"readTime":822},"\u002Fblog\u002Fen\u002Fapi-pos-livraison-architecture","API between POS and delivery platforms: what you need to know","2025-08-05","6 min",{"path":824,"title":825,"excerpt":808,"category":805,"categoryColor":806,"date":826,"readTime":822},"\u002Fblog\u002Fen\u002Fcashpad-vs-popina-petit-restaurant","Cashpad vs Popina: POS comparison for small restaurants and bistros","2025-07-22",{"path":828,"title":829,"excerpt":808,"category":805,"categoryColor":806,"date":830,"readTime":831},"\u002Fblog\u002Fen\u002Fchoisir-logiciel-caisse-restaurant-2025","How to choose your restaurant POS software in 2025: the complete guide","2025-11-25","9 min",1780344968008]