Pepprio vs Otter
Two tools to centralise delivery orders: what is included and what is an add-on.
Pepprio
- SedeFrance
- A partir de39 €/mes
- Nombres de planes4
- TipoSoftware
Otter
- SedeÉtats-Unis
- A partir deBajo presupuesto
- Nombres de planesBajo presupuesto
- TipoSoftware
Otter or Pepprio: which one for your restaurant?
Otter is a US online-order management software with a dedicated French offer. Pepprio is a French software that centralises Uber Eats, Deliveroo, Just Eat and Glovo and also provides the POS, kitchen display and customer kiosk in the same tool. Both centralise your platforms; the difference is mostly what the subscription includes and what comes as an add-on.
Pricing compared
As of 17/10/2026, Otter’s French site publishes no prices: its offers (order centralisation, POS integration, online ordering, advanced analytics, promotions, live tracking) are on quote, per location, with chains handled separately. Pepprio lists 4 fixed plans from €39 to €119/month, with no stated order cap and no commission.
Pepprio
Otter
Información sobre Otter consultada en tryotter.com el 17 de octubre de 2026.
Features compared
| Función | Pepprio | Otter |
|---|---|---|
| Uber Eats, Deliveroo, Just Eat, Glovo in one interface | ✓ | ✓ |
| Automatic order acceptance | From Menu Découverte (€59) | Not mentioned on their site |
| Automatic ticket printing | From Menu Découverte (€59) | Not mentioned on their site |
| One-click refund disputes | From Menu Découverte (€59) + 10% of the amount recovered | Not mentioned on their site |
| Closed-during-service alert + restart | Every plan (from €39) | Yes (Live tracking module) |
| Función | Pepprio | Otter |
|---|---|---|
| Menu and opening-hours management | From Menu Gourmand (€89) | ✓ |
| Kitchen display (KDS) and courier screen | From Menu Gourmand (€89) | Not mentioned (French site) |
| Built-in POS | ✓ | Not mentioned (French site) |
| Customer kiosk | ✓ | Not mentioned on their site |
| Integration with an existing POS | ✓ | ✓ |
| Función | Pepprio | Otter |
|---|---|---|
| Sales analytics by platform | From Menu Découverte (€59) | Yes (advanced: add-on) |
| VAT management | From Menu Gourmand (€89) | Not mentioned on their site |
| Virtual brands / dark kitchens | ✓ | ✓ |
| Commission-free direct ordering site | ✓ | Separate plan (on quote) |
| Multi-location / chains | ✓ | ✓ |
| Competitor price watch and automatic price adjustments | From Menu Découverte (€59) | Automated promotions, not prices |
| Automatic replies to customer reviews | From Menu Découverte (€59) | ✓ |
| AI assistant (chat and call) + a human on the phone | From Menu Découverte (€59) | Not mentioned on their site |
| Platforms managed for you by a team | Yes, Menu Prestige (€119/month) | Not mentioned on their site |
| Función | Pepprio | Otter |
|---|---|---|
| Published pricing | Yes, €39–119/month | No (on quote, no published price) |
| Site languages | 11 languages | 4 languages |
What Pepprio adds
- POS, kitchen display (KDS) and customer kiosk in the same tool — not presented on Otter’s French site
- Published prices: Otter publishes no price on its French site (on quote)
- One-click refund disputes from Menu Découverte (€59), charged 10% of the amount recovered only
- VAT management from Menu Gourmand
- Site and interface in 11 languages, support in French
- Fixed, published prices with no commission on revenue
Preguntas frecuentes
How much does Otter cost in France?
Otter publishes no price on its French site (checked on 17/10/2026): its offers are on quote, per location, with chains handled separately.
How much does Pepprio cost?
Pepprio publishes 4 fixed-price plans with no commission on revenue: Plat du Jour €39/month, Menu Découverte €59/month, Menu Gourmand €89/month and Menu Prestige €119/month.
Does Pepprio include a POS and a kitchen display?
Yes: Pepprio brings together the POS, the multi-screen kitchen display (KDS) and the customer kiosk on one catalogue and one analytics. The kitchen display is included from the Menu Gourmand plan.
Do Otter and Pepprio support the same platforms?
Both centralise the main delivery platforms. Pepprio highlights Uber Eats, Deliveroo, Just Eat and Glovo plus 150+ integrations (POS, Stripe payments).
Can I switch from Otter to Pepprio?
Yes. Pepprio onboarding is guided: connect Uber Eats, Deliveroo and Just Eat in a few clicks, with support in French. Expect about 30 minutes before your first order comes in.
Try Pepprio
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