Pepprio vs Otter
Two tools to centralise delivery orders: what is included and what is an add-on.
Pepprio
- HeadquartersFrance
- Starting at39 €/month
- Number of plans4
- TypeSoftware
Otter
- HeadquartersÉtats-Unis
- Starting at34 €/mois
- Number of plans3
- TypeSoftware
Otter or Pepprio: which one for your restaurant?
Otter is a US online-order management software with a dedicated French offer. Pepprio is a French software that centralises Uber Eats, Deliveroo, Just Eat and Glovo and also provides the POS, kitchen display and customer kiosk in the same tool. Both centralise your platforms; the difference is mostly what the subscription includes and what comes as an add-on.
Pricing compared
According to its French site, Otter offers Lite (€34/month, capped at 100 aggregated orders per month), Pro (€49/month) and Expert (€89/month), with paid add-ons (advanced analytics, promotions, website: +€20 to +€30 each). Pepprio lists 4 fixed plans from €39 to €139/month, with no stated order cap and no commission.
Pepprio
Otter
Information about Otter checked on tryotter.com on September 27, 2026.
Features compared
| Feature | Pepprio | Otter |
|---|---|---|
| Uber Eats, Deliveroo, Just Eat, Glovo in one interface | ✓ | ✓ |
| Automatic order acceptance | From Menu Découverte (€59) | Not mentioned on their site |
| Automatic ticket printing | From Menu Découverte (€59) | Not mentioned on their site |
| Order / refund disputes | Menu Prestige (€139) | Not mentioned on their site |
| Feature | Pepprio | Otter |
|---|---|---|
| Menu and opening-hours management | From Menu Gourmand (€99) | ✓ |
| Kitchen display (KDS) and courier screen | From Menu Gourmand (€99) | Not mentioned (French site) |
| Built-in POS | ✓ | Not mentioned (French site) |
| Customer kiosk | ✓ | Not mentioned on their site |
| Integration with an existing POS | ✓ | ✓ |
| Feature | Pepprio | Otter |
|---|---|---|
| Sales analytics by platform | From Menu Découverte (€59) | Yes (advanced: +€20 option) |
| VAT management | From Menu Gourmand (€99) | Not mentioned on their site |
| Virtual brands / dark kitchens | ✓ | ✓ |
| Commission-free direct ordering site | ✓ | Separate plan (€39/month) |
| Multi-location / chains | ✓ | ✓ |
| Automatic replies to customer reviews | — | ✓ |
| Platforms managed for you by a team | — | Not mentioned on their site |
| Feature | Pepprio | Otter |
|---|---|---|
| Published pricing | Yes, €39–139/month | Yes, €34–89/month + options |
| Site languages | 11 languages | 4 languages |
What Pepprio adds
- POS, kitchen display (KDS) and customer kiosk in the same tool — not presented on Otter’s French site
- No order cap stated on Pepprio plans (Otter Lite: 100 aggregated orders per month)
- Order disputes and refund tracking (Menu Prestige plan)
- VAT management from Menu Gourmand
- Site and interface in 11 languages, support in French
- Fixed, published prices with no commission on revenue
Frequently Asked Questions
How much does Otter cost in France?
According to Otter’s French site (checked on 27/09/2026): Lite €34/month (100 aggregated orders per month, 2 brands), Pro €49/month, Expert €89/month, plus paid add-ons of +€20 to +€30 and separate plans (online ordering €39, QR code €29). Chains are on quote.
How much does Pepprio cost?
Pepprio publishes 4 fixed-price plans with no commission on revenue: Plat du Jour €39/month, Menu Découverte €59/month, Menu Gourmand €99/month and Menu Prestige €139/month.
Does Pepprio include a POS and a kitchen display?
Yes: Pepprio brings together the POS, the multi-screen kitchen display (KDS) and the customer kiosk on one catalogue and one analytics. The kitchen display is included from the Menu Gourmand plan.
Do Otter and Pepprio support the same platforms?
Both centralise the main delivery platforms. Pepprio highlights Uber Eats, Deliveroo, Just Eat and Glovo plus 150+ integrations (POS, Stripe payments).
Can I switch from Otter to Pepprio?
Yes. Pepprio onboarding is guided: connect Uber Eats, Deliveroo and Just Eat in a few clicks, with support in French. Expect about 30 minutes before your first order comes in.
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