Recover every euro of dispute, automatically
On Uber Eats and Deliveroo, up to 5 % of revenue can disappear into refunds, adjustments and fees nobody tracks. Pepprio captures every dispute the moment it lands via webhook, ties it back to the source order, and gives you a numbers-driven dashboard plus accounting-ready exports to push back on the platforms.
Capture
Every adjustment shows up to the second
The moment Uber Eats or Deliveroo cancels an order, refunds a customer or adjusts a payment, Pepprio knows. The adjustment is tied back to the original order and labelled with its reason: missing item, late delivery, quality complaint, customer fraud. No more nasty surprises in the monthly statement.
Steering
Numbers-driven dashboard + threshold alerts
Aggregated view of disputes by platform, by reason, by location, by period. Automatic alert when a reason crosses your threshold (e.g. more than 3 % missing-item rate in a week). You quickly see whether the issue is a product, a courier, or a time slot.
Accounting
CSV exports ready to use
Dispute + refund CSV exports in the format of your accounting software. Reconciliation with Stripe payouts and platform settlements. Smooth month-end, no surprises.
What changes in practice
- 100 %
of Uber & Deliveroo disputes captured via webhook
- < 1 min
from platform adjustment to dashboard appearance
- CSV
exports ready for Pennylane, Sage, EBP, QuickBooks
